Refund policy

What's covered under our refund policy

You're eligible for a free reshipment or refund if:

• The product arrived damaged or defective (for example, a manufacturing error, warped print, or ink issue).
• The design was misprinted (wrong placement, wrong colors, wrong item).
• The package was lost in transit.

For quality issues, you'll need to provide a clear photo of the affected product. If several items with the same design are affected, include one photo showing all of them together.

What's not covered under our refund policy

We don't offer a reshipment or refund if:

• The customer ordered the wrong size or color.
• The customer changed their mind after receiving the order.
• The customer entered the wrong shipping address (in this case, a reshipment can be arranged, but reshipping costs apply).

Exception: For orders shipped to Brazil, customers have the legal right to cancel their order within 7 calendar days of receiving it, under the “right to regret” policy. If this applies, please contact us via the contact form or start a chat.